Compare
A front desk, not another EMR.
ClinicHours beside the paper logbook most clinics use today, and what to ask any clinic software before you pay for it.
vs. a paper logbook
The same clinic day, task by task.
| Task | Paper logbook | ClinicHours |
|---|---|---|
| Getting a number | Patients line up at dawn to write their name. | Patients get a number online, from home. |
| Knowing when to come | Waiting in the hallway, asking the secretary. | A live queue on their phone, updated by itself. |
| The doctor is running late | The secretary calls patients one by one, or doesn't. | One tap texts every booked patient the reason and the time. |
| Walk-ins | Written in after the last name. | Added to the same queue; the waiting room TV shows who's next. |
| Last visit's notes | Find the index card, if it was filed. | The patient's card: every visit, allergies, photos of the paper chart. |
| Patients due back | Rarely followed up. | “Remind later”, then the secretary texts everyone due. |
| The day's collections | Added up by hand at closing. | Totals by cash, GCash, Maya and HMO, with the cash count. |
| What HMOs still owe | A guess. | A claim for every HMO payment, aged by month. |
| Cost | A notebook and a pen. | Free for 2 months, then from ₱799 a month. |
Keep the logbook if you like: walk-ins and online numbers share one queue, so you can start with one clinic day.
vs. other clinic software
Nine questions to ask before you pay.
Ask them of any tool, ours included. Here are our answers.
- 1.
Do you take a cut of what my patients pay?
No. One flat monthly price: ₱799 for a solo doctor, ₱1,499 for up to 3 doctors. What patients pay you stays yours.
- 2.
Do my patients need to download an app or make an account?
No. They get a code by text and follow the line in their browser.
- 3.
Can my secretary run the day without me?
Yes. ClinicHours is built for the secretary: check-in, walk-ins, call next, bills and recalls on one screen, on a phone or a laptop.
- 4.
Do I have to change how I chart?
No. The queue works on its own. Keep your paper charts and add photos of them, or write visit notes in SOAP order when you're ready.
- 5.
What happens to patients without a smartphone?
They walk in as usual. The secretary adds them to the same queue, and the waiting room TV shows who's next.
- 6.
What will I really pay each month, with texts?
Every feature is in both plans, with SMS parts included each month. The only extras are voice dictation and more SMS, priced on the pricing page.
- 7.
Who can see my patients' records?
Your clinic's staff, by role, and a doctor you choose to share a chart with. Our admin pages can't open them. How records are kept apart.
- 8.
Can I take my data with me?
Yes. Download any patient's record as a file, and your payments and HMO claims as spreadsheets (CSV).
- 9.
Can I try it with my real clinic first?
Yes. 2 months free with everything, and no card needed to start.
Where each fits
Other tools clinics use, fairly.
Booking apps with a patient marketplace
Good: Often free for the doctor to start, and patients can find you there.
Watch for: Many earn from a fee on each booking or payment, and list you beside other doctors. Ask what they take and who owns the patient.
Full clinic and hospital software (EMR)
Good: Deep charting, labs and billing for bigger practices.
Watch for: Built around typing during the consult, often priced for larger clinics, and the front desk is an afterthought.
Viber groups and Facebook messages
Good: Free, and every patient already has them.
Watch for: The secretary answers the same question all day, and nothing keeps the queue or the records.
ClinicHours is the front desk: hours, the queue and the records a solo or small clinic needs, at one flat price.
Next steps
Try it with your clinic, free for 2 months.
Then from ₱799 a month. No card needed to start.